Water damage is one of those things that homeowners often underestimate. Too many people think that they can handle a restoration on their own, but this usually isn’t the case. It’s best to leave this kind of project to professionals with the proper training and tools, but how can a homeowner choose the best water damage restoration company in Wilmington, NC?
There are countless options, and they call claim to be the best. However, hiring the best water damage restoration company doesn’t have to be challenging. Homeowners can pick a contractor with confidence when they follow these helpful tips.
Ask for Local References
One of the best things that a homeowner can do is verify a company’s claims with the actual work they’ve done. It’s important to make sure that they don’t just talk the talk. Contacting references can ensure that they also walk the walk.
Certainly, homeowners can look at reviews on the internet, but they should be aware that these don’t always tell the full story. To make sure they are speaking with credible references, they should ask for recommendations from people they know. Homeowners can find these recommendations from friends and family members on social media.
If they don’t know any personal references, they always request a list from the water damage restoration company near Wilmington, NC. A reputable company should be able to provide prospective customers with a list of past clients who can verify the quality of their work and service.
Make Sure They Offer Full-Service Solutions
It’s hard enough having to find a contractor to handle water damage cleanup. If a homeowner has to hire a separate company to help with contents cleaning or reconstruction, it only makes the whole process more stressful and complicated.
For that reason, customers should look for full-service solutions when hiring the best water damage restoration company. A good water damage restoration company in Wilmington, NC, should be able to take care of everything, including:
- Water Extraction
- Drying & Dehumidifying
- Cleaning & Sanitizing
- Contents Restoration
- Insurance Claims
- And More!
Verify Their License and Insurance
Before making a decision to hire a water damage restoration company near Wilmington, NC, homeowners should take the time to verify their licenses and insurance. A reputable company should be licensed and registered in the area they work. They should also have adequate insurance coverage to protect themselves, their employees, and their customers.
If they can’t provide this information, it’s best to look elsewhere. Homeowners should also be wary of invalid or expired licenses and insurance. It’s always best to contact the insurance company to verify that everything is still valid before assuming the risk and liability of hiring an uninsured company.
Ask About The Equipment They Use
The type of equipment that a contractor uses can tell a customer a lot about the business. The best water damage restoration companies know that standard equipment won’t cut it when dealing with water damage. It takes specialized equipment like infrared cameras and moisture meters to assess the property. The extraction and drying process can’t be done without industrial-grade pumps, fans, dehumidifiers, and vacuums.
The best restoration crews will also have specialized cleaning equipment, such as gamma irradiation technology, for content restoration. They even have access to powerful anti-microbial solutions that can prevent mold from growing in a home. All of this state-of-the-art equipment is essential for restoring a home properly.
Check to See if They Are Certified
It’s also suggested that homeowners ask about relevant certifications. Anyone can claim to be an expert in their field, but do they have the certifications to verify their knowledge and expertise? There is a wide range of certifications available in the restoration field, so homeowners should check to make sure the company is certified in the area of work that they require.
Ensure They Have 24/7 Availability for Emergencies
Finally, it’s crucial that homeowners ask about availability before they make a hiring decision. The best water damage restoration company in Wilmington, NC, should be available to help at a moment’s notice because water damage can strike at any time. Homeowners should ensure that their company of choice offers 24/7 emergency services so that they can get started on the restoration process right away.
Learn More About the Best Water Damage Restoration Company Near Wilmington, NC
Not sure where to start looking for water damage restoration companies in Wilmington? You’ve come to the right place. Pride Restoration of NC has plenty of experience with full-service restorations, so you can rest assured that our contractors are trained and skilled.
To learn more about the cost of our services, we encourage you to submit our online quote form. We can also be reached by phone through our emergency 24/7 line.